We're seeking racing fans to share their enthusiasm for, and knowledge of, the sport of horse racing and QIPCO British Champions Series.
In exchange for your efforts on behalf of QIPCO British Champions Series, you can earn free admission to some of the most prestigious race meetings across the country. You’ll also receive a free RaceMaker’s QIPCO British Champions Series jacket, shirt and baseball cap to keep.
We are assuming that, as a volunteer, a helpful, cheery and polite nature will come as standard! If it doesn’t, then volunteering probably isn’t for you.
Beyond that, we want you to be yourself. Racing’s audience is varied and colourful, so our RaceMakers should reflect that.
How you share your knowledge and how you interact with racegoers is up to you, although you’ll be well briefed before gates open on any raceday to make sure you’re up to speed on all that’s happening on the racecourse that day and to make sure you know where everything is.
In terms of your general approach to racegoers, it’s worth remembering that you’re the expert and they’re the novice, so it’s important to make the information you impart accessible and easy to understand. Give yourself time to answer general and varied questions.
It’s important to note that customers don’t need to enjoy racing on your terms, but on their terms – so there is no expectation that we’re converting newcomers into an army of experts!
We want novice racegoers to have fun. Our aim is to teach people more about racing, with the objective of making their overall experience as enjoyable as possible. We believe that once we’ve got them curious, they’re off!
Lastly, it should be acknowledged by all RaceMakers that they are there first and foremost to pass on their knowledge and passion to racegoers, so a proactive attitude is a must-have. Getting to see some of British racing’s most exciting races free of charge, all the while representing QIPCO British Champions Series, should be seen as a privilege, and we ask for dedication to the RaceMaker role in return.
The Racemakers’ Duties
Although we’d expect you to have a reasonable knowledge of all aspects of racing, we do recognise that you’re likely to have a ‘specialist subject’, so do let us know in the application form which of the below best describes you and we’ll try to make sure we have a reasonable spread of expertise throughout the RaceMaker teams at each race meeting:
The Paddock Guide – The paddock Guide will help familiarise racegoers with the racehorse, telling them what to look out for as the horses’ parade.
The Paddock Guide will also explain some of the mysteries inside the racecard, the significance of racing silks and all that goes on in and around the paddock and winners’ enclosure.
The Betting Guide – The Betting Guide will explain how betting works on racecourse – from the Tote to the Ring, the types of bets available and how to make them. Racegoers also will be taught about odds and some of the slang surrounding them.
The Betting Guide will also share some insights into the form, explaining what to look for in a racecard and how to make a quick assessment of a horse chances.
The Racecourse Guide – The Racecourse Guide will provide help to racegoers who are not familiar with the racecourse and need to find their way around. If you know one or two racecourses particularly well, let us know!
‘Local knowledge’ will also be beneficial for this role. It’s great when the Racecourse Guide can share some of the course’s history with racegoers.
How Will RaceMakers Work On The Day?
You’ll need to be on course in good time, usually around an hour before gates open to the public.
We’ll meet at an arranged location to distribute all necessary material and make sure everyone in the team has met one another. We’ll then give you a tour of the racecourse and brief you on the day’s activities, both on and off the track.
When gates open we will ensure you are well spread out around the course, with most of the team members near the entrances, ready to greet racegoers. Around 45 minutes before the first race, you will make your way to the area of the racecourse from where you can best conduct your role – Betting Guide, Paddock Guide or Racecourse Guide. The latter of these three roles lends itself to more extensive wandering around the racecourse.
Generally speaking, we’d expect that you would remain based around these areas until after the running of the big race of the day (normally the third or fourth race). After that, you’ll be free to watch the remainder of the races. The longer you can stay to help the racegoers, the better!
The Boring But Important Stuff
RaceMakers will be responsible for your own transport to and from the venue.
As a member of the raceday team, you will need to attend a briefing with the RaceMakers’ manager on every occasion.
All RaceMakers will be provided with a food voucher to redeem when volunteer duties are complete, or a lunch bag.
All normal racecourse admission conditions will apply to RaceMakers, meaning you will have to abide by enclosure rules where applicable, including dress codes.